Contact Us

Thank you for supporting Positive Partners Assistance Dogs!

If you would like more information about PPADI, to volunteer, sponsor a puppy,
or to apply for a service dog:

Contact Fran Jewell
PO Box 2088 Hailey ID 83333
(208) 721-1309
ppad@sunvalley1.com

 If you have questions regarding an item in the web store or your store order,
Or there is a problem with the web store website:

Contact Janele Payne
ppadistore@cableone.net

Our web store return policy:

Please understand that all sales are final. However, customer satisfaction is very important to us.
Refunds/Exchanges will be offered, on a case by case basis, in the following circumstances.

• If we send you an item other than the one you ordered

• If we send you the item you ordered but it is flawed (does not include damage/loss in the mail)

• If you need a different size than you ordered, you will need to pay return shipping both ways

Please note that all items must be in original condition in order to return or exchange them. 

Thank you! We look forward to hearing from you.